Doubletree By Hilton London Excel Hotel Exterior photoDoubletree By Hilton London Excel Hotel Exterior photoDoubletree By Hilton London Excel Hotel Exterior photo
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Check-in
24Apr2026Select date
Check-out
25Apr2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

Hotel overview and key features

Excel, 2 Festoon Way, London, United Kingdom, E161RH
-
On the waterfront
Great
8.2
8.3
/10
4.6
4.0
/5

Location

The hotel is located along the Royal Victoria Dock, less than a mile from London City Airport. The ExCel Exhibition Centre and Emirates Air Line cable cars can be reached within a 15-minute walk. Maryland Elizabeth Line Station offers direct access to central London and Stratford City, located within 5 miles.

Amenities

With a fitness center and an on-site restaurant, the hotel accommodates both leisure and business needs. EV charging is available for guests with electric vehicles, promoting sustainability. Self-parking is offered at a rate of £15.00 per day.

Rooms

The hotel provides various room options, including suites with views of the Royal Docks. Non-smoking rooms and connecting rooms cater to different guest requirements. Hilton Honors members can earn points towards free nights during their stay.

Family-Friendly Options

Children under the age of 12 benefit from the bespoke Family Experience available during school and national holidays. Kids enjoy a special Kids Welcome and are provided with a dedicated Kids Breakfast experience. Menu items designed for younger guests are available to enhance family meals.

Business Facilities

The hotel offers dedicated event spaces for meetings and gatherings, including a boardroom equipped with A/V technology. Breakout spaces provide options for more casual meetings. Guests can book meeting space that accommodates up to 35 attendees.

Highlights

Location: Less than a mile from London City Airport

Rooms: Suites with views of the Royal Docks

Dining: On-site restaurant with panoramic windows

Family-Friendly: Dedicated Kids Breakfast experience

Business: Event space for up to 35 attendees

“The hotel's proximity to the ExCel Centre makes it a practical choice, especially given its waterfront location that enhances the stay. While some aspects, like bar food, could use refinement, the dedicated kids' amenities and free fitness room add tangible value. In my opinion, its focus on functionality and family-friendly features make it a solid option for those visiting the area.”
Hotel logo
Amelia BrooksLead Hotel Editor at Hotelairport
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Choose your ideal room style

Choose from family rooms, suites, flexible cancellation & more
Twin Room
2 persons
230 sq. feet 
2 Single beds
Shower
Air conditioning
Queen Room
2 persons
230 sq. feet 
1 King-size bed
Shower
Air conditioning
Queen Room Sofa Bed
2 persons
230 sq. feet 
1 King-size bed
Shower
Air conditioning
Deluxe Twin Room View
2 persons
260 sq. feet 
2 Single beds
Shower
Air conditioning
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Prices and Availability

Check availability and prices for your travel dates right now!

Facilities

Stay relaxed and refreshed just minutes from the airport
Facilities: Great
8.4/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Security
  • Luggage storage
  • Lift
  • Vending machines
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre

Services

  • Pet amenities available
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Shops/Commercial services
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities

Children

  • Cots
  • Children's buffet

Facilities for people with disabilities

  • Toilet for disabled

Room features

  • Air conditioning
  • Heating
  • Soundproofed rooms
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Media

  • AM/FM alarm clock
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Dining Onsite

DoubleTree By Hilton London Excel invites guests to indulge in delightful onsite dining options, showcasing British flavors in a modern and family-friendly setting. With a focus on sustainability and local character, dining here is a relaxed yet vibrant experience that caters to various dietary preferences.
Doubletree By Hilton London Excel Hotel Restaurant photo
Doubletree By Hilton London Excel Hotel Restaurant photo
Doubletree By Hilton London Excel Hotel Restaurant photo

The Salt Port Restaurant & Delicatessen

British
Ambiance
Modern with views of the Royal Victoria Dock
Key Offerings
Emphasizing sustainability, this restaurant celebrates the history of the royal docks with a menu featuring vegetarian and gluten-free options. It is perfect for family dinners or casual meals with friends.
Reservation
Recommended.
Open daily from 06:30 to 22:00; Sundays from 07:00.

The Bidder & Co Lounge

British Bar Classics
Ambiance
Inviting and contemporary lounge atmosphere
Key Offerings
This lounge provides a welcoming spot for post-event drinks, featuring signature cocktails and sharing platters that bring a modern twist to beloved bar favorites.
Reservation
Not needed.
Open daily from 12:00 to 02:00.

Location info

Excel, 2 Festoon Way, London, United Kingdom, E161RH
Map view
Excel, 2 Festoon Way, London, United Kingdom, E161RH
Nearby
The Connaught Tavern
1500 ft
Restaurants
Fox Connaught
800 ft
Lynx Way London
Yi-Ban
1700 ft
1010 Dockside Road London Regatta Centre
Afternoon Tea at Sunborn Yacht Hotel London
1700 ft
Royal Victoria Dock Sunborn Yacht Hotel London
River Cottage Deli
3200 ft
1 Royal Victoria Dock ExCeL London
The Old Time Music Hall
2.0 mi
North Woolwich Road
City Bar and Grill
2.9 mi
London City Airport Hartmann Road
Custom House Pub
4700 ft
272-283 Victoria Dock Road
The City Bar
2.9 mi
Hartmann Rd After Security
Tapa Tapa
3800 ft
Western Gateway Royal Victoria Docks
Espressamente Illy
2.9 mi
City Aviation House London City Airport
Explore London
Local Highlights
Top Attractions
Activities
Dining
Entertainment
ExCeL London
ExCeL London
12-minute walk
A premier exhibition and conference center hosting a variety of events, including trade shows and concerts.
The O2
The O2
30-minute walk
A large arena known for major concerts and events, featuring restaurants and entertainment options in the surrounding area.
Royal Victoria Dock and Bridge
Royal Victoria Dock and Bridge
10-minute walk
A picturesque waterfront area perfect for leisurely strolls, offering stunning views of the Thames and modern architecture.
Greenwich Park
Greenwich Park
45-minute walk
A large park known for its breathtaking views of London, the Prime Meridian, and the historic Royal Observatory.
Emirates Air Line
Emirates Air Line
25-minute walk
A thrilling cable car ride offering panoramic views of the Thames and the London skyline. Ideal for thrill-seekers.
Greenwich Peninsula Ecology Park
25-minute drive
A serene nature reserve with stunning habitats and walking trails, perfect for relaxation and wildlife spotting.
Fox Connaught
Fox Connaught
3-minute walk
A cozy pub offering classic British dishes and a variety of ales in a relaxed atmosphere. Ideal for casual dining.
Yi-Ban
Yi-Ban
7-minute walk
A Chinese restaurant serving authentic dishes with views of the Thames. Known for its dumplings and seafood specialties.
Up at The O2
Up at The O2
30-minute walk
An exciting climbing experience on the O2 arena, offering stunning views of London. Family-friendly adventure for all ages.
The Old Time Music Hall
The Old Time Music Hall
40-minute walk
A unique venue featuring variety shows, live music, and themed events, perfect for a lively night out.
Getting around
City Centre
London18 min  ·  7.1 mi
Airports
London City (LCY)30 min  ·  1.6 mi
London Heathrow (LHR)63 min  ·  25.9 mi
Train
Woolwich Dockyard Railway Station26 min  ·  1.3 mi
Charlton Railway Station29 min  ·  1.5 mi
Underground
Canning Town28 min  ·  1.4 mi
Bus
Bus stop22 min  ·  1.1 mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible on site at GBP 15 per day.
Internet
Wireless internet is available in for free.
Breakfast
The hotel offers a full breakfast at the price of GBP 10 per person per day. 
Children & extra beds
There are no extra beds provided in a room. 
Pets
Pets are allowed on request.
Languages
English, German, Spanish, Italian, Portuguese, Romanian, Polish, Russian, Lithuanian, Slovenian, Tagalog / Filipino
Number of floors:
9
Number of rooms:
285
Former name
Ramada

Guest scores and detailed hotel feedback

Past guest experiences and opinions
Review summary
Based on recent reviews
Powered by AI
Guests consistently appreciate the spacious and clean rooms at the DoubleTree by Hilton London Excel, many noting the comfortable beds. The breakfast buffet is another highlight, praised for its wide variety and quality. The hotel's location is especially convenient for events at the ExCeL, just a short walk away, and offers easy access to the DLR for exploring London. Some guests have mentioned that the soundproofing in the rooms could be improved.
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Review score
Based on 2508 verified reviews
8.3/10
Great
84%
Recommend
Staff
8.8/10
Comfort
8.7/10
Breakfast
8.0/10
Value for money
8.0/10
Pros
Good amenities
Excellent location
Gorgeous view
Cons
No heating
Rude manager
Guest reviews
based on 2508 reviews
8.3/10
based on 1380 reviews
4/5
based on 5325 reviews
8.2/10
jamie from united kingdom
Single
queen room
3 nights in November 2025
|
Reviewed:February 18, 2026
9.3/10

cracking stay!

nice upgradehelpful staffavailable coattrue care
I received a nice upgrade to a suite which i thought was super lovely. the staff were helpful when i lost my way near the breakfast bar. I even forgot my name after surgery sedation. i left a coat here a while ago and it was still in lost hotel when i enquired. the staff really shone and showed true care.
the smart tv had its smart functions blocked which was a bit of a letdown i must admit.
Facilities
9/10
the hotel provides convenient access to public transportation as bus and dlr services are nearby. the excel centre is right next to the hotel. there is a gym available so guests can keep up with their fitness routine.
Rooms
9/10
my queen room featured crisp and clean linens. i saw the bathroom was super clean. the air conditioning worked brilliantly, a major plus. i found all the amenities i needed easily available.
Service
10/10
the reception team offered a warm welcome at check-in. the staff promptly addressed my queries and special requests. i witnessed great attentiveness during breakfast service. their support really added a special touch to my visit.
Location
9/10
the hotel is conveniently close to transport links, i thought that was amazing. i found getting around easy with the dlr station so close. london city airport is within easy reach. the immediate area felt safe and secure.
0 Helpful
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mia from united kingdom
queen room
3 nights in November 2025
|
Reviewed:February 04, 2026
9.0/10

charming stay with excellent service

welcome cookiefriendly staffvaried breakfast
The hotel was clean. the breakfast had many choices and tasted good. i enjoyed the welcome cookie i received at check-in. It was a nice touch. the staff were friendly and helpful.
the front desk did not answer my calls quickly. i had to go downstairs to ask questions sometimes.
Rooms
9/10
The room was spacious for an event, useful. it was well-designed. the room provided comfort. I enjoyed that very much.
Service
10/10
the front desk staff offered help. chinx helped me book transportation to york for my next conference. she. the service was excellent.
Location
8/10
the location has good access to transportation. the subway is a short walk away. i found it easy to move around the city. the surroundings felt safe.
0 Helpful
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Henry from United Kingdom
Business traveller
Queen Room
3 nights in November 2025
|
Reviewed:January 23, 2026
9/10
free parkingallergen-free cookieswarm gesture
The team. the staff granted me free parking. That was a very nice gesture. i found allergen-free cookies upon arrival as an alternative to the standard warm ones, a thoughtful touch.
the room's air conditioning made considerable noise, so sleeping soundly was difficult.
0 Helpful
Georgia from United Kingdom
Couple
Queen Room
3 nights in November 2025
|
Reviewed:January 10, 2026
9.5/10

wonderful getaway!

welcome cookiespacious roomfresh breakfastfriendly staff
i loved the welcome cookie at check-in it was a sweet touch the room was spacious and beautifully designed especially appreciated after a long day. the breakfast offered great variety and everything tasted fresh the staff was friendly and always ready to help. i found the location convenient with easy access to nearby attractions.
the shower pressure was a little weak i wish it had been stronger.
Rooms
9/10
the room included comfortable bedding and a television with many channels i found a well-stocked tea and coffee station that was perfect.
Service
10/10
the hotel provided prompt room service with a good selection of food options the concierge was very helpful in arranging transportation and providing local information i thought the daily housekeeping kept everything super clean and tidy.
0 Helpful
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Elijah from United Kingdom
Family with children
Queen Room
3 nights in November 2025
|
Reviewed:December 30, 2025
8.5/10

repeat visit

spacious layoutcomfy bedswide choicehelpful staff
the room features a spacious layout and adequate equipment. i found the beds very comfy there. the breakfast offered many choices to suit everyones needs. all departments have friendly helpful staff.
i waited a long time when ordering food at the bar. it was too expensive also.
Dining
8/10
the breakfast has a good selection. there were plenty of options to choose. sometimes items needed refilling faster when it was busy.
Rooms
9/10
my room had a tidy appearance. the room was very clean also. i found the room to be well maintained. overall the room.
0 Helpful
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Ava from United States
Business traveller
queen room
3 nights in November 2025
|
Reviewed:December 10, 2025
9.3/10

smooth stay near excel

warm smileclear answercomfortable bedearly closure
The staff member, nayem, greeted me with a warm smile. he answered my questions about parking clearly. also, nayem offered extra cookies when he noticed i had a difficult day! the bed was comfortable. The maid did a nice job keeping the room tidy.
the bar closed early, around 11 pm, and i was disappointed. i returned from a performance wanting a nightcap. it would be nice if the bar stayed open later when large events occur nearby.
Dining
9/10
The breakfast had a varied selection, providing many options. the quality seemed nice. It was a good way to start the day. there was a queue for toast, but that is normal.
Location
9/10
The train station is a short walk away from this place. city airport runway is on the other side of the marina. You see planes. this location is good for walks.
Facilities
10/10
Onsite parking is available at this hotel, very convenient. the room was well-equipped. I found it to be comfortable. it was well insulated from external noises.
0 Helpful
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Nicholas from United States
Family with children
Queen Room
3 nights in June 2025
|
Reviewed:September 13, 2025
6/10
oat milkfaulty air conditioningnon-working phones
The chef prepared porridge with oat milk, a nice touch.
The air conditioning in my room seemed stuck at 24 degrees. I tried calling reception multiple times, but no one answered the phone. I later learned the phones weren't working, which I found inconvenient and poorly communicated.
0 Helpful
FAQs
About Doubletree By Hilton London Excel
What is the distance from Doubletree By Hilton London Excel to London City Airport?
The hotel is located 1 km from London City Airport.
Which famous attractions are near Doubletree By Hilton London Excel?
Nearby attractions include The O2 Arena and Canary Wharf, both approximately 3 km away, and the ExCel Exhibition Centre is adjacent to the hotel.
What dining options are available at Doubletree By Hilton London Excel?
The hotel features an on-site restaurant serving modern Italian cuisine and a bar that offers signature cocktails and light bites.
Is parking available at Doubletree By Hilton London Excel?
Public parking is offered on-site for £15 per day.
What amenities can I find in the rooms at Doubletree By Hilton London Excel?
Rooms come equipped with free Wi-Fi, a 40-inch LED TV, air conditioning, a private shower room with complimentary toiletries, and a laptop-friendly workspace.
What time is check-in and check-out at Doubletree By Hilton London Excel?
Check-in is at 15:00 and check-out is at 12:00.
Is there fitness equipment available at Doubletree By Hilton London Excel?
The hotel has a fitness room equipped with cardio equipment available for all guests.
What type of breakfast is offered at Doubletree By Hilton London Excel?
A hot and cold breakfast buffet is available, featuring fruits, home-baked croissants, Fair Trade coffee, and a traditional English breakfast for an additional charge.
Does Doubletree By Hilton London Excel offer business services?
The hotel provides meeting rooms and a business center equipped with A/V equipment.
What nearby restaurants are available to guests at Doubletree By Hilton London Excel?
Nearby restaurants include Fox Connaught (0.5 km), Docksider Restaurant (0.5 km), and City Bar and Grill (5 km).
Are there any special amenities for children at Doubletree By Hilton London Excel?
Children 12 years and under enjoy complimentary breakfast and kid-friendly amenities upon request.

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